How do I verify an Arizona contractor's ROC license?

Answered by AskBaily Editorial · Updated

Short answer

Visit roc.az.gov and use the Contractor Search. Enter the ROC number or business name. The record shows active status, license class, bond amount, bond carrier, complaint docket, and disciplinary history. Every Phoenix AskBaily match is verified through the Wave 99 AZ ROC automated verifier before a scope is routed.

In detail

Verifying an Arizona contractor takes about ninety seconds at roc.az.gov. Click Contractor Search on the home page and enter either the ROC number (printed on every legal estimate and contract under ARS 32-1124) or the registered business name. The public record returns a license card showing seven fields you should review carefully: license status (Active, Suspended, Revoked, or Cancelled), license class (B-1, B-2, C-37, etc.), issue and expiration dates, qualifying party name, financial responsibility bond amount and surety carrier, complaint history, and disciplinary actions.

A few signals that should stop a hire on the spot: status reads anything other than Active; bond carrier shows Cancelled with no replacement; multiple unresolved complaints in the past 24 months; or a class mismatch (a C-37 pool license cannot legally pull a kitchen-remodel permit). Click into each complaint to read the disposition — Citation Issued and Cease-and-Desist Order are far more serious than Closed-No Violation.

Cross-check the qualifying party name. Under ARS 32-1127, every Arizona license must have a qualifying party who has passed the trade and business exams and is actively engaged in the day-to-day operation of the company. License-renting (where a qualified individual lends his license to an unrelated operator) is a felony in Arizona and a frequent root cause of abandoned projects.

Also run the same name through the Arizona Corporation Commission eCorp database to confirm the LLC or corporation is in Good Standing and matches the entity on the ROC record. Mismatches between the license holder and the entity signing your contract void the Recovery Fund protection that ARS 32-1132 would otherwise provide if the job goes sideways.

Finally, ask for and verify a current certificate of insurance directly with the carrier — the ROC site does not display general liability coverage levels, only that bond requirements are met.

Sources

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